Truck dispatcher

Responsibilities

Tasks

• Maintain work records and logs
• Monitor personnel workloads and locations
• Perform general office duties
• Provide customer service
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
• Contact customers to deliver requested wakeup calls