Restaurant Manager

Our Milestones' team is rapidly growing and we're looking for Restaurant Managers to join our location in Waterloo!

The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is what has a Milestones’ Guest looking forward to their next visit. This is your opportunity to be a part of it!

Job Title:  Restaurant Manager              

Job Location: Waterloo, Ontario, Canada. (On site only)                          

Start Date: As soon as possible.

Shift Work: Mornings, Days, Evenings, Late Evenings, Weekends, Flexibility Required.

Terms of employment: Permanent Full-Time (30-35 hrs/week).

Period of employment: 3 years

Job Description: Restaurant Manager

Job Openings: 3

Offered Wage /Salary: $34.50/hr - $40/hr

As a Restaurant Manager, you will be responsible for delivering exceptional service to every guest while driving food quality and maintaining  excellent customer service throughout the establishment. Your strong leadership and customer service skills will be essential in overseeing daily operations and ensuring the success of the restaurant.

Main duties& skills:

• Plan, organize, direct, and evaluate all restaurant operations, including staff management, customer engagement, and financial performance (budget, revenues and expenses).
• Determine the types of services offered and implement operational procedures to ensure high-quality food preparation and service.
• Recruit, train, and supervise restaurant staff, supervisor(s), shift manager(s), kitchen manager(s) and set their work schedules and monitor performance.
• Manage inventory, ordering, and cost control measures to optimize resources and maximize profitability.
• Address customer inquiries and resolve complaints professionally
• Negotiate arrangements with suppliers for food and other supplies, as well as with clients for catering and facility use for events.
• Interact with the corporate office to ensure compliance with company policies and procedures.
• Ensure all government regulations are followed such as health and safety, etc.
• Implement strategies to enhance profitability and improve customer satisfaction.
• Work closely with the kitchen team and Front of House (FOH) team to develop and refine menu offerings that align with customer preferences and business goals.

PERKS! Why should you work for us?

• Superior training and development
• Competitive salary and benefits’ package
• Growth and advancement opportunities in both the restaurant and brand
• and more!

We seek a dynamic leader who is passionate about delivering outstanding dining experiences and fostering a positive work environment for staff.

Additional Skills

• Interpersonal skills.
• Team Player

Experience Required:

• 2-3 years of experience in restaurant or food service industry required. This must include at least 1 year of supervisory experience.

Work Conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight Timelines
• Attention to Details
• Client Focus

Qualification/ Education:

• 2-year diploma or higher.
• 2-3 years of experience in restaurant or food service industry required. This must include at least 1 year of supervisory experience.

Languages:

• English

How To Apply:

• Apply by sending updated resume and cover letter via email to:

EMAIL: HR.MILESTONE55@gmail.com

Note: Must mention Job Reference Number MS55-RMW2410