Hotel Night Auditor

Holiday Inn Express & Suites Woodstock South

Job details
Location 510 Norwich AvenueWoodstock, ON
N4S 3W5

Workplace information On site

Salary
17.50 hourly / 40 hours per Week

Terms of employment
Permanent employment
Full time
Day, Evening, Night

Starts as soon as possible

vacancies 2 vacancies

Overview
Languages
English

Education
Secondary (high) school graduation certificate

Experience
7 months to less than 1 year

On site
Work must be completed at the physical location. There is no option to work remotely.

Work setting
Hospitality industry

Responsibilities
Tasks
Investigate complaints and claims
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service

Additional information
Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Work under pressure
Personal suitability
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability

Team player
Resourcefulness

Who can apply to this job?
The employer accepts applications from:

Canadian citizens and permanent or temporary residents of Canada.
Other candidates with or without a valid Canadian work permit.
How to apply
By email
jobs.holidayinnontario@gmail.com