Responsibilities

Tasks

• Direct and control daily operations
• Direct staff
• Open and distribute mail and other materials
• Plan and organize daily operations
• Establish and implement policies and procedures
• Record and prepare minutes of meetings, seminars and conferences
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

Experience and specialization

Computer and technology knowledge

• Google Docs
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• Database software
• MS Office
• Electronic mail

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail

Personal suitability

• Ability to multitask
• Organized
• Team player
• Reliability
• Time management