Front Desk Agent

Company operating name: Bayside Inn & pub Ltd
Business address: 81 Fir Street Alert Bay, BC V0N 1A0
Pay rate: $19.00 per hour
Overtime: 1.5 times the normal rate as per provincial regulations.
Benefits Package: 4% vacation pay will be paid each payday on a bi-weekly basis
Job Type: Full-time / Permanent
Hours: 30-40 hrs. /week
Language: English
Start Date of Employment (Approx.): As soon as possible
Minimum Education: Completion of Secondary School is required
Experience: A minimum of 1-2 years of experience in a similar position.
Number of positions available: 1
NOC Group: Front Desk Agent (NOC: 64314)
Job Title: Front Desk Agent
Job Location: 81 Fir Street Alert Bay, BC V0N 1A0

Job Duties:

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Investigate and resolve complaints and claims
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Provide customer service

Please send your resume to bay_sideinn@outlook.com

********************* ATTENTION **************************
Please read carefully, and send your cover letter and resume. In order not to waste time, we will be only contacting candidates who’s cover letters and resumes get shortlisted. We will not accept any drop-ins or phone calls, only resumes submitted via email will be accepted. All others will not be processed.