Technical Support Engineer
Job detail
Job details
- Location : Grande Prairie, AB T8V 0M9
- Workplace information : On site
- Salary : 48.50 hourly / 30 hours per Week
- Terms of employment : Permanent employment Full time
- Starts as soon as possible
- Benefits : Other benefits
- vacancies : 1 vacancy
Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Confer with clients to identify requirements
- Design, develop and implement information systems business solutions
- Assess physical and technical security risks to data, software and hardware
- Develop policies, procedures and contingency plans to minimize the effects of security breaches
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct reviews to assess quality assurance practices, software products and information systems
- Resolve conflict situations
- Usability testing
- Operate automatic or other testing equipment to ensure product quality
- Consult with clients after sale to provide ongoing support
- Execute and document results of software application tests and information and telecommunication systems tests
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail