Trainer/Facilitator

Business Name: Legal name Broadstreet Properties LTD and dba Naturally Pacific Resort

Position Title: Trainer/Facilitator

Number of Available Position(s): 1

Terms of Employment: permanent, full-time, part-time

Hours per week: 40

Wage: hourly $34.65

Language of work: English

Company Business Address: 100 St Ann’s Rd and 700 Petersen Rd, Campbell River

Work Location: 100 St Ann’s Rd and 700 Petersen Rd, Campbell River

Company Profile:

A boutique hotel in Campbell River, BC, Naturally Pacific Resort is home to the Campbell River Golf Club and is a coastal destination that offers spectacular views and access to some of the best outdoor experiences in the world. Located at the crossroads of the forest, mountains and the Pacific Ocean, Naturally Pacific’s 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge. 

The Trainer will be responsible for delivering comprehensive training programs aimed at enhancing employee skills, knowledge, and overall job performance. This role plays a critical part in onboarding new hires, developing existing staff, and ensuring that all team members are equipped to meet organizational standards and goals.

 The focus will be on ensuring that employees have the competencies needed to succeed in their roles, improving both individual and team performance. The role will work closely with the Learning and Development team to ensure alignment with business objectives. This role will also help in fostering a culture of continuous improvement and professional development within the organization.

Job Description and Responsibilities:
Prepare, coordinate, and deliver in-person onboarding for new employees for all departments within NPR

Ensure the knowledge, practical skills, and comprehension to complete tasks based on role.

Ideate learning and development opportunities at individual and departmental levels

Provide regular and consistent feedback to the trainee about their progress

Monitor and evaluate training program effectiveness/completion and assist in the development of training materials and methods as required

Provide training support to the Managers for the implementation of new projects and processes 

Advise job applicants on employment requirements and on terms and conditions of employment

Coordinate and participate in evaluating employee performance

Notify applicants of results of selection process and prepare job offers

Advise managers and employees on staffing policies and procedures

Organize, create, arrange and administer staff training procedures

May supervise personnel clerks performing filing and record-keeping

Skills Requirements:

• Strong verbal and written communication skills.
• Conflict resolution and interpersonal skills
• Ability to respond quickly in a dynamic and changing environment.
• Ability to build and maintain lasting relationships with corporate departments, key business partners, and employees.
• Proficient with Microsoft Office applications and experience using an ERP software
• Experienced in using a Learning Management System
• Ability to work in a results-focused environment.
• High level of personal integrity.
• Display professionalism and effective time management

Education Requirements:

• Post-secondary education related to human resource, business, educations, or leadership an asset
• 2+ years’ experience in a training related role
• 2+ years of experience facilitation and coordination role an asset
• Great organizational skills with the ability to set priorities and multi-task
• Articulate and confident in delivering training to large audiences both in person and virtually

How to Apply Email resume to: careers@naturallypacific.ca