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Customer service agent

Posted by:
AccuGen Accounting Ltd.

Job Category:
Administrative Support

Job Location:
Mississauga - ON, Ontario, CANADA

Salary: 20

Vacancies: 1 Vacancies

Job # : 385414

Target groups:
Newcomers in Canada

Posted date: July 26, 2024

Posted till: August 25, 2024

Web Site: accugenltd.com

Job detail

Overview

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Asset languages

Panjabi
Hindi

Responsibilities

Tasks

Supervise staff
Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Answer inquiries and provide information to customers
Arrange for billing for services
Maintain records and statistics
Perform general office duties
Receive payments
Maintain and manage digital database
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support

Experience and specialization

Computer and technology knowledge

Database software
Internet
MS Excel
MS Windows
MS Word
MS Office
Quick Books
Spreadsheet
Google Drive
Zoho CRM

Additional information

Security and safety

Basic security clearance

Transportation/travel information

Own vehicle

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Tight deadlines
Repetitive tasks

Personal suitability

Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Reliability
Ability to multitask
Dependability
Quick learner