User Support Technician (22221)

Company Name: AM/PM Systems LTD.

Position: User Support Technician (22221)

Wage Rate: $31 per hour. 40 hours per week.

Job Type: Permanent, Full-Time, Weekend, Day, Evening shift, if required.

Language:  English. Korean as asset.

Start Date of Employment (Approx.): As soon as possible

Education: College diploma in Computer Science or related field is required. Bachelor’s degree in computer science or related program as asset.

Experience: 1 or more years of experience is required.

Positions Available: 01

Business Location: 1110-2237 Hawkins Street, Port Coquitlam, BC, V3B 0M2

Work Location: 1110-2237 Hawkins Street, Port Coquitlam, BC, V3B 0M2

Job Duties:

• Specialization of Point of Return & Point of Sale Software in Recycling, Grocery & Hospitality
• Offer superior customer service to internal and external customers
• Diagnose and resolve technical problems encountered by Point of via remote helpdesk support.
• Execute all duties as it pertains to installations which includes: hardware, software staging, installations, and training for end-users.

• Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
• Represent AM/PM Service with the utmost professionalism and conduct.
• On site installations may be required as necessary
• Afterhours & weekend support required

Working Conditions:

• Strong written and verbal communication skills
• Ability to work well under pressure

Benefits: Extended medical benefits will be provided after completion of probation.

Employer: AM/PM Systems LTD.

PLEASE SEND RESUME AS SPECIFIED BELOW:
BY EMAIL: ampmsystems@outlook.com
BY FAX: 604-427-0676