Retail Sales Supervisor

Language requirement:  English 

Qualifications & Experience:

• Bachelor's Degree
• Prior experience in a service-oriented role is desirable (0- 6 Months Minimum Exp.)

Responsibilities:

• Supervise and coordinate sales staff and cashiers
• Assign sales workers to duties and prepare work schedules
• Authorize payments and the return of merchandise
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Maintain specified inventory and order merchandise
• Prepare reports regarding sales volumes, merchandising and personnel matters
• Hire and train or arrange for the training of new sales staff and monitor and report on performance
• Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
• May perform the same duties as workers supervised
• May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.

Skills &Fit:

• Leadership Skills
• Customer Service
• Communication Skills
• Problem Solving skills
• Team-oriented attitude
• Ability to comprehend and execute verbal and written instructions
• Quick learner

If you are passionate about retailing, have a keen eye for quality, and thrive in a fast-paced environment, we would love to hear from you. Join our team at MS Gas Station Ltd and be a part of delivering exceptional services to our valued customers.